Payments made directly to your driving instructor

Payments made directly to your driving instructor

For driving lessons purchased through your instructor, it is important to note that as all our driving instructors are self-employed franchisees, any payments directly to them will have been retained by them personally and not transferred to iDriveLeeds Driving School.
While we cannot accept any responsibility for any payments you make directly to your instructor, we will do our utmost to assist you as required. As a first port of call, you should contact your driving instructor directly with your refund request, as they should be able to personally refund you.
If your instructor does not return your contact for any reason, or if a dispute or delay arises, please do let the iDriveLeeds Driving School Customer Services Team know. We will aim to contact your instructor to request that they either arrange a refund as soon as possible or provide you with the reasoning as to why they feel a refund is not due.
If this does not resolve the issue, please get back in contact with the iDriveLeeds Driving School Customer Services Team and we will look to escalate your refund request at the earliest opportunity.